To set up a small business is actually easy. You just follow the rules and procedures from the local authority, then set up your business with your budget. It could be from RM1,000 to RM200,000.
For those who are first time own the business, most of the time they will just spending most of their money in setting up. Especially the retail business.
We have a statement in Chinese 创业容易，守业难 means setting up a business is easy but to manage a business is not easy.
One of the most challenges part is Human Resources / man power. I would say one person (lone ranger) can act fast and make decision fast with no issue. Discussion still can be done by two persons.
When comes to 3 persons, most of the issues or problems would be the same with 300 or 3000 persons.
To hire a good staff is not easy, to train a good staff even not easy too.
What about to keep your good staff?
Good staff is your biggest assets in your business. Without a good management skill to keep your good staff, you will be closing shop even you have a good business.
Here is an example, there is a teh tarik store near to my office. The owner started with her own and daughter. Everyday, they start their business on 2pm. They make simple local coffee ice that the local called kopi peng and other drinks. They sell nasi lemak, fried bee hoon, fried noddle, kuih muih (local cake) which are all provided by the homemaker, form there they just earn RM0.10 or RM0.20 per pack or per kuih.
Everyday, they can sell off 300 packs of nasi lemak, 100 packs of fried bee hoon, few boxes of kuih muih with the drinks and local deserts (bubur kacang) that they prepared.
The set up is very simple, they park a used mini van beside the road, putting on few tables under the big tree. People walking along the street come and go, consume their food and drinks there or take away back to office.
I would say no rental, no utility bills. Maybe once a blue moon the local authority will come to warn and give summon for illegal roadside business.
After a while, their business growing, they started to sell more food. They start early from 2pm to 12pm. Business is getting better and better. They have 2 workers to run the business and the lady (owner) just sitting there to collect money.
One day, I noticed that the store were closed for more than 1 week and I saw there is a notice on the mini van. I walked closely and take a look...
Opps... "Closed due to short of man power"
I am not sure what is the a real reason, but I know that recently the local authority came out for illegal foreign workers. Many foreign workers just disappear and hide up in somewhere.
If you are thinking to starting up this kind of business, think twice.
Yes, it is easy to start up, but not easy to maintain. You must have a proper positioning on your business and proper planning. Beside man power issue, actually there are still many areas need to study. Cash flow, stock control, servicing, marketing, productions, preparation, building relationship with customers....
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