Wednesday, June 4, 2014

Asking Good Questions

In fact I wanna take a quick and simple 5.95 value meal lunch at McD.

When I reach the counter the staff ask, "Sir, would you like to try out this new burger?"

She continue, "The new taste burger with our new special drink..."

Emm... While my mind still loading....
The staff keep asking, "Would you like to take beef or chicken...?"

"Ok, chicken please..."

"12.20 please and thank you sir.."
Look at this short moment, by asking good questions the staff manage to increase the sale volume for at least 100% in a single transaction...!
Do you train your staff to ask good questions?